Travelers Home Insurance Reviews | Ratings & Complaints

How is Travelers rated?



Coverage Options


Claims Processing


Customer Service


Financial Strength


Add-On Coverages

Overall Rating: 4.8 / 5 (Excellent)

Travelers offers solid home insurance policies with every type of coverage you could need.
They also give customers access to a lot of additional a la carte coverage options other carriers don’t provide. Their discount offerings are, however, a little thin when compared to industry standards.
Travelers is, though, an enduring financial presence with an enormous footprint and rock-solid financial ratings in terms of claims paying ability and creditworthiness.

Financial Strength

*The above information reflects the financial strength of the underwriter of the Travelers home insurance policies: The Travelers Indemnity Company.

Customer Experience

*The NAIC complaint ratio (in this case 2.58) is a ratio of the number of complaints a company received to the its total premiums written in a calendar year. The median complaint ratio across all companies is 1. A score below 1 means the company received fewer than average complaints. A score above 1 means the company received a higher number of complaints than average.

Travelers Coverage

Pricing & Discounts

Contact & Additional Information

13 Customer Comments & Reviews


Top Rated

Lemonade Home Insurance

13 Reviews

  • Lemonade’s business model is different from traditional insurance. See why and view rates on their site.
  • Starting at $25/month!
  • No brokers, paperwork, or wait times 
  • Instant, Easy Claims – Right from your phone
  • Unclaimed premium goes to a charity of your choice
  • Rated A Exceptional, fully-regulated



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