How to Speak Professionally on the Phone

  • “It has enabled me to talk with clients on the phone without panicking. I have learned to listen first, be patient and calm. I am improving each and every day.”…” more

  • “I learned a lot of info, tools and important keys from this article.”

  • “I would like to thank you because your materials help me to be have confidence, especially on answering the phone for the first time. I was so nervous, but now after studying, I hear the success in my voice when I pick up the call. Thanks for your kindness.”…” more

  • “Step 3 helped me a lot because recently I have experienced a service related call, I spoke to him but he wasn’t convinced. I was thinking what went wrong. Your article helped me to analyze my call. Thank you!”…” more

  • “I’ve recently joined this very big company, and in a day I have to attend so many calls, emails. By seeing this article, I always think that the person is right in front of me.”…” more

    Rated this article:

  • “It helped me a lot, as I am working in a help desk. Now I know how to handle my strong emotions, as I face different kinds of people/clients.This site is indeed helpful.”…” more

  • “Thank you for this clear and effective lesson. It really helps everyone to be successful and enjoy their jobs. I believe strongly that everyone should learn this.”…” more

  • “This is a great teaching tool for everyone. It teaches phone etiquette in simple and plain English for everyone to understand. Keep teaching!”…” more

  • “This was helping me for when I was dealing with a difficult customer. Try all information that is here in this article. Thank you so much. “…” more

  • “It helped me a lot. I learned through the professional way of dealing telephone tactics, proper use of dealing callers.”…” more

  • “It has really directed me on how to answer client calls and the kind of questions I should politely ask. “

    Rated this article:

  • “This will give an advantage on answering the phone during breaks when no one is around except me.”

    Rated this article:

  • “Very informative article. It helps me to communicate better with my customers over the phone.”

  • “Your website is really helpful, thanks for informing the community about call center tips.”

  • “It helped me on how to Carry on professional phone calls and be active in making any call.”

  • “It helped me because I want to learn how to talk to customers on the phone. “

    Rated this article:

  • “Very helpful, especially for those who are working in a call center.”

  • “This article is actually helpful to become a professional caller.”

  • “Just a wonderful piece. It was great learning all the new gist!”

  • “Awesome tips to help you become a pro on calls.”

  • “This helped me a lot. I’m genuinely happy.”

  • “Thank you, it was helpful to me, good job.”

  • “Yes, it is really right and helpful!”

    Rated this article:

  • “I want to say that this is awesome.”

    Rated this article:

  • “Good and helpful manner was there.”

  • “Very nice and great elaboration.”

  • “It was amazing, thanks a lot. “

  • “It made me more professional.”

    Rated this article:

  • “Simple, but very informative.”

  • “It gave me some information.”

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