Contact Information
You can contact the customer service of Erie Insurance calling Erie Insurance’s phone numbers.
Toll-Free Number:
- (800) 367-3743 24/7
Allentown-Bethlehem Office:
- (610) 865-1911 2200 West Broad Street Suite #1 Bethlehem, PA
- (800) 322-9026 Toll Free
Canton Office:
- (330) 433-1925 4690 Munson Street, N.W. Canton, Ohio
- (800) 362-6541 Toll Free
Charlotte Office:
- (704) 442-9393 10715 David Taylor Drive, Suite 500 Charlotte, NC
- (800) 473-3882 Toll Free
Claim Service:
- (800) 367-3743 24/7
Columbus Office:
- (614) 436-0224 445 Hutchinson Avenue Columbus, OH
- (800) 282-1702 Toll Free
Erie Office:
- (814) 451-5000 4950 West 23rd Street Erie, PA
Erie’s Fraud Hotline:
- (800) 368-6696
Fort Wayne Office:
- (260) 432-5375 7609 West Jefferson Blvd, Suite #200 Ft. Wayne, Indiana
- (800) 892-5655 Toll Free
Hagerstown Office:
- (301) 797-5185 18544 Breeze Hill Drive Hagerstown, MD
- (800) 533-5602 Toll Free
Harrisburg Office:
- (717) 795-8200 4901 Louise Drive Rossmoyne Business Center Mechanicsburg, PA
- (800) 382-1304 Toll Free
Home Office:
- (814) 870-2000 100 Erie Insurance Place Erie, PA
- (800) 458-0811 Toll Free
Illinois Office:
- (309) 698-1825 Eastport Plaza 2409 North Main Street, Suite 200 East Peoria, IL
- (888) 335-3743 Toll Free
Indiana Office:
- (317) 848-3420 250 East 96th Street Suite 500 Indianapolis, IN
- (800) 624-1620 Toll Free
Investor Relations:
- (814) 870-7312
Johnstown Office:
- (814) 262-6399 999 Eisenhower Blvd. Suite A Johnstown, PA
- (800) 241-4209 Toll Free
Kentucky Office:
- (859) 219-4900 1146 Monarch Street Suite 140 Lexington, Kentucky
Knoxville Office:
- (888) 922-3743 Toll Free
- (888) 921-3743 Toll Free Fax
Media Relations:
- (814) 870-2593
Murrysville Office:
- (724) 325-7700 1000 Murry Ridge Lane Murrysville, PA
- (800) 553-3367 Toll Free
Philadelphia Office:
- (610) 891-6400 1400 North Providence Road Suite #216 Rose Tree Corporate Center Media, PA
- (800) 821-2902 Toll Free
- (800) 562-6964 Toll Free Fax
Pittsburgh Office:
- (724) 776-4000 301 Commonwealth Drive Warrendale, PA
- (800) 922-1824 Toll Free
Raleigh Office:
- (919) 460-4473 8000 Regency Parkway, Suite 200 Cary, NC
- (800) 533-3982 Toll Free
Richmond Office:
- (800) 322-3743 Toll Free
- (800) 535-6477 Toll Free Fax
- (804) 662-5400 Two Paragon Place Suite 600 6802 Paragon Richmond, VA
Roanoke Office:
- (540) 989-8950 Colonnade Corporate Center 2820 Electric Road, Suite 100 Roanoke, VA
- (800) 533-3743 Toll Free
- (800) 535-6724 Toll Free Fax
Rochester Office:
- (585) 214-5800 120 Corporate Woods Suite 150 Rochester, NY
- (800) 333-0823 Toll Free
Silver Spring Office:
- (301) 622-5200 12121 Tech Road Silver Spring, MD
- (800) 492-2709 Toll Free
Tennessee Office:
- (615) 371-1773 750 Old Hickory Blvd. Building 1, Suite 150 Brentwood, TN
- (877) 810-3743 Toll Free
Waynesboro Office:
- (540) 943-7000 100 Pelham Drive Waynesboro, VA
- (800) 542-2250 Toll Free
- (800) 535-6729 Toll Free Fax
West Virginia Office:
- (304) 485-6900 3700 Poplar Street, Suite 200 Parkersburg, WV
- (800) 642-1948 Toll Free
- (800) 535-6458 Toll Free Fax
Windshield And Auto Glass Repairs:
- (800) 552-3743
Wisconsin Office:
- (262) 798-1941 Crossroads Corporate Center XIV 20300 Watertower Boulevard Suite 230 Brookfield, WI
- (877) 740-3743 Toll Free
- (877) 741-3743 Toll Free Fax
Workers’ Compensation Claims:
- (855) 492-3665
Erie Insurance Website:
Erie Insurance Online Chat:
Corporate Office Address:
Erie Insurance Group
100 Erie Insurance Place
Erie, Pennsylvania 16530-1104
United States
Other Info:
Monday-Friday, 8 a.m. to 11 p.m.
Saturday, 9 a.m. to 4:30 p.m.
Help in Social Networks:
Erie Insurance Rating and Reviews
Rating details
1.4 more details
Customer service
Product or Service Quality
Reliability
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Rating Details
Customer service
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Reliability
Billing Practices
Value for money
Price Affordability
Website
Additional Fees
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Insurance Plans Acceptance
Discounts and Special Offers
Location
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Summary of Erie Insurance Customer Service Calls
Top Reasons of Customers Calls
Customers Contact Erie Insurance to Ask about:
Product/ Service Question:
- 3M ago “Home insurance”
- 4M ago “Window broke on keystone outback camper”
- 5M ago “Varinsurance”
Payments and Charges Question:
- 2M ago “Payment”
- 8M ago “Follow up on email re senior discount” , Review # 1630721
- 9M ago “Billing”
Request for Information Question:
- 2M ago “Checking on bill”
- 8M ago “Questioning”
Activation/ Cancellation Question:
- 9M ago “I want to cancel my house insurance”
- 11M ago “Renew”
Return/ Replace Question:
- 1Y ago “Change address”
Other Question:
- 2M ago “Need policy number”
- 2M ago “Premium”
- 2M ago “Quote”
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