American Family Homeowners Insurance Review

How is American Family Homeowners Insurance rated?



Coverage Options


Claims Processing


Customer Service


Financial Strength


Add-On Coverages

Overall Rating: 4.7 / 5 (Excellent)

American Family (AmFam) Homeowners Insurance provides competitive coverage and protection services across a broad range of home necessities.
The company offers numerous discounts and has multiple online resources that help consumers in their insurance shopping process.
Consumers can use AmFam’s mobile app, MyAmFam, to access and manage their accounts while on-the-go.
Customer service is available via app, live chat, phone, and email.
The insurance company is in great financial standing and currently holds an A+ rating from the Better Business Bureau.
AmFam Home Insurance overall is an admirable choice for consumers seeking insurance on a user-friendly digital platform.

Financial Strength

Customer Experience

*The NAIC complaint ratio (in this case 0.36) is a ratio of the number of complaints a company received to the its total premiums written in a calendar year. The median complaint ratio across all companies is 1. A score below 1 means the company received fewer than average complaints. A score above 1 means the company received a higher number of complaints than average.

American Family Homeowners Insurance Coverage

Pricing & Discounts

Contact & Additional Information

Customer Comments & Reviews


Top Rated

Lemonade Home Insurance

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  • Lemonade’s business model is different from traditional insurance. See why and view rates on their site.
  • Starting at $25/month!
  • No brokers, paperwork, or wait times 
  • Instant, Easy Claims – Right from your phone
  • Unclaimed premium goes to a charity of your choice
  • Rated A Exceptional, fully-regulated



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